Shipping Time

Orders will either be shipped by USPS or UPS within 48 hours of the time the order is placed.

Need to return or exchange an item?

We will exchange your item or refund your money within thirty days if your item is unused and in the same condition and packaging as sent to you. Just contact our customer care department at +1 (530) 589-5889, or E-mail Suzanne

Please upgrade to a javascript browser so you mail see our email address. , within thirty days of receiving your order. You must obtain a return shipping/authorization number from us before returning your item. Repack the item in its original shipping wrap and box, including the authorization number and any packing slip, and ship prepaid via UPS or insured parcel post in case the item becomes lost or damaged in transit. Insightful Runes is not responsible for lost, undocumented returns or exchanges.

Item damaged in shipping?

If your item has been damaged, contact us by fax at +1 (530) 589-5889, or E-mail Suzanne

Please upgrade to a javascript browser so you mail see our email address. , within five days of receiving your order. If the item has been shipped UPS or via other freight carrier, be sure to contact the shipper to report any damage. You will need to file a damage report. Prior to returning any item, you must obtain a return shipping/authorization number from us. In the event of damage during original shipment, Insightful Runes will refund your shipping costs. Insightful Runes does not accept returns or exchanges by COD.

No Strings Attached Guarantee on Teleclasses and Workshops

If you sign up for on of my Teleclasses or Workshops and you are not satisfied with it for any reason, please email me at

Please upgrade to a javascript browser so you mail see our email address and I will refund your money right away. It is our goal to keep you satisfied.

Insightful Runes
Bright Blessings On Your Journey

We respect your privacy and never share the information you give us.

Insightful Runes will contact you by email to keep you updated on your order:

• When we receive your order
• If we have a question
• If we have to advise you about your order
• When we ship your order

1. We will telephone you only if it is absolutely necessary in order to complete your order.
2. From time to time we will send follow up emails. You may unsubscribe from these emails whenever you wish with a link included with each email.
3. We keep your information private and confidential. We do not share your customer information with any third party.
4. We do not track your spending habits nor what web sites you visit. We use a cookie only for your Frequent Shopper login, and then only for a short time.
5. Our online order process is absolutely secure.

Please E-mail Suzanne

We want to treat you as we would like to be treated.

Insightful Runes
Bright Blessings On Your Journey